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O papel moderador do Apoio dado pelos Colegas de Trabalho na relação entre a Supervisão Abusiva e a Transferência da Formação
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Autores
Orientador(es)
Resumo(s)
Atualmente, a preocupação com a supervisão abusiva (Tepper, 2000) tem vindo a aumentar tendo em conta as consequências existentes tanto para os indivíduos, como para as organizações. Sendo necessário concretizar estudos adicionais para identificar formas de minimizar o impacto da supervisão abusiva, é proposto o apoio dos colegas como moderador na dependência entre a supervisão abusiva e a transferência da formação. Para além do contributo teórico deste estudo, é notória a importância de desenvolver práticas a nível organizacional que aumentem a cooperação entre colegas de trabalho facilitando a transferência da formação perante supervisão abusiva, por forma a que as organizações não considerem que os investimentos realizados na formação dos seus colaboradores tenham sido em vão, e que se concentrem em tomar medidas que conduzam à melhoria do bem-estar e da saúde dos seus colaboradores, criando assim um melhor ambiente de trabalho.
O presente estudo é composto por uma amostra de 281 indivíduos de diversos setores de atividade, tendo sido realizada uma análise quantitativa recorrendo a um questionário no qual foi avaliada a forma como o comportamento abusivo das chefias tem impacto na transferência da formação e como o apoio dos colegas de trabalho facilita, ou não, o processo de transferência. Através da análise realizada foi possível verificar a existência de uma relação negativa entre a supervisão abusiva e a transferência da formação, constatando-se também que não existe moderação do apoio dos colegas de trabalho na relação acima mencionada.
Este estudo é relevante pois demonstra mais uma consequência da supervisão abusiva, neste caso o seu impacto negativo na transferência da formação. É ainda relevante na medida em que permite às empresas, nomeadamente aos seus gestores de recursos humanos a implementação de novas medidas que permitam mitigar a supervisão abusiva e melhorar o ambiente de trabalho para que ocorra transferência da formação.
Recently the concern for abusive supervision (Tepper, 2000) has increased due to the consequences for both individuals and organizations. It is necessary to conduct more studies that identify other ways to minimize the impact of abusive supervision. We present the co-worker support as moderator for the relationship among abusive supervision and training transfer. In addition to the theoretical contribution to the existing literature on abusive supervision, this study aims to reinforce the importance of organizations developing practices that increase cooperation between co-workers, facilitating the training transfer, even in situations of abusive supervision. By doing this, companies will not consider that the investments made in the training of their employees were in vain, as well as improve the well-being and health of their employees and create a better working environment. The present study is composed by a sample of 281 individuals from different sectors of activity, having carried out a quantitative analysis using a questionnaire in which we evaluated in which way the behavior of managers has an impact on the transfer of training and how the support of co-workers help in the process of transfer or not. Through the analysis carried out, it was possible to verify the existence of a negative relationship between abusive supervision and transfer of training, it was also possible to verify the nonexistence of co-worker support in moderating the relationship between abusive supervision and transfer of training. This study is relevant because it demonstrates one more consequence of abusive supervision, such as the negative impact on the transfer of training. It is also relevant on helping the organizations and the human resource managers with new measures that can be taken to mitigate abusive supervision and to improve the work environment to be conducive to transfer of training.
Recently the concern for abusive supervision (Tepper, 2000) has increased due to the consequences for both individuals and organizations. It is necessary to conduct more studies that identify other ways to minimize the impact of abusive supervision. We present the co-worker support as moderator for the relationship among abusive supervision and training transfer. In addition to the theoretical contribution to the existing literature on abusive supervision, this study aims to reinforce the importance of organizations developing practices that increase cooperation between co-workers, facilitating the training transfer, even in situations of abusive supervision. By doing this, companies will not consider that the investments made in the training of their employees were in vain, as well as improve the well-being and health of their employees and create a better working environment. The present study is composed by a sample of 281 individuals from different sectors of activity, having carried out a quantitative analysis using a questionnaire in which we evaluated in which way the behavior of managers has an impact on the transfer of training and how the support of co-workers help in the process of transfer or not. Through the analysis carried out, it was possible to verify the existence of a negative relationship between abusive supervision and transfer of training, it was also possible to verify the nonexistence of co-worker support in moderating the relationship between abusive supervision and transfer of training. This study is relevant because it demonstrates one more consequence of abusive supervision, such as the negative impact on the transfer of training. It is also relevant on helping the organizations and the human resource managers with new measures that can be taken to mitigate abusive supervision and to improve the work environment to be conducive to transfer of training.
Descrição
Dissertação de Mestrado em Políticas de Desenvolvimento de Recursos Humanos
Palavras-chave
Supervisão Abusiva Transferência da Formação Apoio dos Colegas de Trabalho Abusive Supervision Training Transfer Co-worker Support
Contexto Educativo
Citação
Editora
Instituto Superior de Ciências Sociais e Políticas