2014, Volume XIX, nº 1
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- Internal controls and the power of negotiation : the role of identity management in the protection of information assetsPublication . Coss, David L.This research is focused on developing an understanding of how individuals identify with their assigned roles and responsibility structures within an organization. Additionally it is concerned with how individuals approach their responsibility and accountability for protecting information assets within an organization. We utilize Social Identity Theory and Identity Theory as a lens for analyzing the negotiation process between an organization and their stakeholders, with respect to identifying and creating roles and responsibility structures. The results of this study suggest that a good understanding of this negotiation process will assist organizations in establishing stronger internal controls for the protection of information assets.
- Process orientation and information management : the case of achieving success in the pharmaceutical industryPublication . Dhillon, GurpreetIn today’s business environment, organisations have recognised the importance of information. Consequently the use of IT is regarded as a primary means of enhancing business improvement. This has resulted in a number organisations focusing on different means of structuring, and process orientation is considered to be the most suitable option. This paper explores issues related with managing information and the implications on key operational issues. Various concerns are exemplified by drawing examples from the pharmaceutical industry.
- The success and failure of strategic plansPublication . Janak, IsaacStrategic information systems may offer a variety of services for an organization, but all bolster the organization’s capabilities in some way. These systems are not self- serving, but are intended to serve the objectives of the organization which employs them. The level of complexity to which these systems are designed and their extensive integration into organizational operations, often necessitate a degree of planning on the part of the organization. To successfully integrate information systems, they must be strategically planned for, and complement the organizational objectives to which they serve. Examples of the implementation of strategic information systems planning are prevalent throughout modern culture, from the unsuccessful release of the flagship US healthcare exchange website, healthcare.gov, to the very successful delivery of Apple’s iPhone, which repeatedly pushes the boundary of mobile device capability and quality. While these two systems serve very separate purposes, they both uniquely illustrate both successful and unsuccessful strategic planning and implementation of information systems. In order to further delineate moderately successful uses of strategic planning, two additional cases will be examined to better depict the spectrum of degrees of success.