Melo, Luíza BaptistaMatos, GasparTorres, PatríciaSanches, Tatiana2017-11-172017-11-172017-05-23http://hdl.handle.net/10451/29747Presentation on the QQML2017 - 9th International Conference on Qualitative and Quantitative Methods in Libraries about the research carried out to verify, describe and explain how the spaces of university libraries can affect the behaviour of their users, based on a concrete instrument - ISO 16439:2014(E) standards. Based on a case study of two academic libraries of the Universidade de Lisboa (Faculdade de Medicina Dentária and Faculdade de Psicologia e Instituto de Educação) in which an online questionnaire on these standards is applied, a theoretical reflection is developed based on the concepts of library spaces, in the university context and regarding users’ behaviour towards informationengUniversity LibrariesLibrary spacesLibrary assessmentUsers behaviourISO 16439:2014(E)conference object