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http://hdl.handle.net/10400.5/27464| Título: | The integration of quality management in universities : an analysis based on quality policy statements |
| Autor: | Manatos, Maria J. Sarrico, Cláudia S. Rosa, Maria J. |
| Palavras-chave: | Quality Management Total Quality Management Quality Management System Quality Plan Governance Framework |
| Data: | 2016 |
| Editora: | Springer |
| Citação: | Manatos, Maria J., Cláudia S. Sarrico e Maria J. Rosa (2016). "The integration of quality management in universities : an analysis based on quality policy statements". In Global Challenges, National Initiatives, and Institutional Responses: The Transformation of Higher Education, C.S. Sarrico, P.N. Teixeira, A. Magalhães, A. Veiga , M.J. Rosa T. Carvalho T (eds), 143-158. Rotterdam, Sense Publishers |
| Resumo: | Theoretically, a more integrative vision of quality management (QM) practices is being proposed (Manatos, Sarrico, & Rosa, 2015), and universities seem to be in the process of following a path towards a stronger integration of their QM practices (Rosa & Amaral, 2007; Sousa & Voss, 2002; Srikanthan & Dalrymple, 2002, 2007). |
| URI: | http://hdl.handle.net/10400.5/27464 |
| DOI: | 10.1007/978-94-6300-675-0 |
| ISBN: | 978-94-6300-675-0 |
| Aparece nas colecções: | DG - Capítulos/Artigos em Livros Internacionais / Chapters in International Works |
Ficheiros deste registo:
| Ficheiro | Descrição | Tamanho | Formato | |
|---|---|---|---|---|
| Manatos et al (2016) The integration of quality management - Sense.pdf | 327,59 kB | Adobe PDF | Ver/Abrir |
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