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Práticas de gestão de recursos humanos e satisfação profissional : estudo de caso numa organização do sector das novas tecnologias
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Resumo(s)
O aprofundamento de questões relacionadas com a Gestão de Recursos Humanos, que têm um papel crucial no seio das organizações, é uma das formas mais eficientes de se perceber de que forma as práticas associadas a esta Gestão poderão repercutir-se positivamente na criação, inovação e sustentabilidade organizacional e, consequentemente, na promoção da vantagem competitiva. A presente investigação visa estudar a relação entre as Práticas de Gestão de Recursos Humanos (GRH) e a Satisfação Profissional, para a qual se aplicaram o Questionário de Práticas de Gestão de Recursos Humanos e o Inventário sobre a Satisfação Profissional a uma amostra de 33 colaboradores de uma organização do sector das novas tecnologias. Os resultados obtidos demonstram a existência de uma relação positiva, embora não tão significativa quanto o esperado, entre as Práticas de GRH e a Satisfação Profissional, não se constatando, no entanto, uma diferença significativa entre as Práticas que se mais se relacionam com o aumento e melhoria das competências e conhecimentos dos colaboradores e as que se relacionam com a recompensa dos mesmos. Apresentam-se, ainda, algumas limitações verificadas no presente estudo, bem como sugestões para futuras investigações.
Going deep into issues related to Human Resources Management, which detain a crucial role within organizations, is one of the most efficient ways of understanding how the practices associated to this Management can positively reverberate in organizational creation, innovation and sustainability and, consequently, in the competitive advantage promotion. This investigation aims to study the relationship between Human Resources Management (HRM) Practices and Professional Satisfaction, to which were applied the Questionnaire of Human Resources Management Practices and the Inventory of Professional Satisfaction through a 33 employees sample of a new technologies sector organization. The results show the existence of a positive relationship, though not as significative as expected, between HRM Practices and Professional Satisfaction, being, however, absent a meaningful difference between the Practices that most relate to the employees’ skills and knowledge increase and improvement and those related to their rewarding. It is also presented some of the investigations’ shortcomings as well as some future investigations’ suggestions.
Going deep into issues related to Human Resources Management, which detain a crucial role within organizations, is one of the most efficient ways of understanding how the practices associated to this Management can positively reverberate in organizational creation, innovation and sustainability and, consequently, in the competitive advantage promotion. This investigation aims to study the relationship between Human Resources Management (HRM) Practices and Professional Satisfaction, to which were applied the Questionnaire of Human Resources Management Practices and the Inventory of Professional Satisfaction through a 33 employees sample of a new technologies sector organization. The results show the existence of a positive relationship, though not as significative as expected, between HRM Practices and Professional Satisfaction, being, however, absent a meaningful difference between the Practices that most relate to the employees’ skills and knowledge increase and improvement and those related to their rewarding. It is also presented some of the investigations’ shortcomings as well as some future investigations’ suggestions.
Descrição
Tese de mestrado, Psicologia (Secção de Psicologia dos Recursos Humanos, do Trabalho e das Organizações), Universidade de Lisboa, Faculdade de Psicologia, 2012
Palavras-chave
Gestão de recursos humanos Satisfação profissional Teses de mestrado - 2012