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How does work engagement mediate the association between human resources management and organizational performance?
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Autores
Orientador(es)
Resumo(s)
The aim of this paper is to understand how workers’ perceptions and behaviors contribute
to understanding the association between human resources management (HRM)
and organizational performance (OP). Over the past few decades, theory construction
has lagged the intermediate linkages between HRM and OP, and, therefore, there
are still many unanswered questions with regards to such an association. To sustain
the HRM-OP link, the authors highlight the potential influence of employees’ work
engagement (WE), with the aim of exploring some of the intermediating variables,
focusing on the perceptions of employees’ attitudes and behaviors. This research emphasizes
that line managers have a crucial role to play in stimulating employees’ efforts
and in shaping HR-related outcomes. Line managers act as crucial intermediaries
in determining how HR policies that lead to OP can be designed and administered.
Nevertheless, line managers have the capability to disrupt or stimulate the system,
which has a significant impact on employees’ engagement with the organization. The
empirical research is based on a sample of 1,609 employees and 40 organizations and
was carried out in two settings. Results suggest that line managers and employees’ perceptions
of HR policies were positively related to line managers’ perceptions of OP. The
results also support a path model, whereby WE strengthens HR systems’ association
with enhanced levels of OP. The discussion reviews the implications of these results
and suggests future directions for research.
Descrição
Palavras-chave
HRM-Performance Linkage Line Managers Perceptions Suppression Work Engagement
Contexto Educativo
Citação
Pombo, Gonçalo and Jorge Gomes. (2018). “How does work engagement mediate the association between human resources management and organizational performance?”. Problems and Perspectives in Management, Vol. 16, No. 3: pp. 63-79.
Editora
Business Perspectives