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Clinical Communication Within Hospital Pharmacy Practice: Exploring Pharmaceutical Oncological Consultations

dc.contributor.authorCorreia, Ana Rita
dc.contributor.authorCosta, Mariana
dc.contributor.authorMonteiro, Joana
dc.contributor.authorCavaco, Patrícia
dc.contributor.authorFalcão, Fátima
dc.contributor.authorCavaco, Afonso M
dc.date.accessioned2022-04-12T16:10:06Z
dc.date.available2022-04-12T16:10:06Z
dc.date.issued2021-07-21
dc.date.updated2022-02-24T14:43:33Z
dc.description.abstractThis exploratory study aimed to identify communication trends typical of pharmacists’ clinical communication in the context of hospital consultations. A cross-sectional design was used to investigate the pharmacist-patient exchange, applying the Roter Interaction Analysis System (RIAS). Communication variables and RIAS composites were assessed, including therapeutic information complexity, estimated through the ad-hoc score CTICS (Cancer Therapy Information Complexity Score). The study comprised 13 consultations of cancer patients with one female pharmacist, of which 6 included a patient family member, lasting on average 22.74 minutes and presenting repeated or overlapping consultation phases. The pharmacist’s talk dominance reached 53.49%, slightly higher in dyadic consultations (U = 6.0, p = .032), and with an overall predominance of closed-ended questioning (W = 81.0, p = .013). Patients’ questioning on biomedical issues was higher in dyadic consultations. The level of the pharmacist’s rapport-building with the relative was higher when the patient’s age was ≥80 years. Several strong correlations, both positive and negative, were found between composites, including between patient positive rapport-building and relative lifestyle/psychosocial information giving (Rho = −0.971, p = .001). Pharmaceutical consultations seem to be lengthier than other hospital practitioners’ interviews, indicating a lack of clear organization and flow, thus challenging their efficiency regarding therapy management. Still, several positive communication features were found regarding the pharmaceutical care of older cancer patients. Further studies are needed, involving larger samples and other hospital consultation settings.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationCorreia AR, Costa M, Monteiro J, Cavaco P, Falcão F, Cavaco AM. Clinical communication within hospital pharmacy practice: exploring pharmaceutical oncological consultations. Health Communication [Internet]. 2021;1–10. Disponível em: https://www.tandfonline.com/doi/full/10.1080/10410236.2021.1956069pt_PT
dc.identifier.doihttps://doi.org/10.1080/10410236.2021.1956069pt_PT
dc.identifier.eissn1532-7027
dc.identifier.issn1041-0236
dc.identifier.slugcv-prod-2616250
dc.identifier.urihttp://hdl.handle.net/10451/52319
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherRoutledge - Taylor & Francispt_PT
dc.relation.publisherversionhttps://doi.org/10.1080/10410236.2021.1956069pt_PT
dc.titleClinical Communication Within Hospital Pharmacy Practice: Exploring Pharmaceutical Oncological Consultationspt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.endPage10pt_PT
oaire.citation.startPage1pt_PT
oaire.citation.titleHealth Communicationpt_PT
person.familyNameFalcão
person.familyNameCavaco
person.givenNameFátima
person.givenNameAfonso
person.identifier2619217
person.identifier147768
person.identifier.ciencia-idF518-A6A2-61EC
person.identifier.ciencia-idA01F-2A0F-E23A
person.identifier.orcid0000-0002-2860-061X
person.identifier.orcid0000-0001-8466-0484
person.identifier.ridG-2092-2015
person.identifier.ridG-9298-2012
person.identifier.scopus-author-id6602998480
person.identifier.scopus-author-id55927486200
rcaap.cv.cienciaidA01F-2A0F-E23A | Afonso Miguel das Neves Cavaco
rcaap.rightsrestrictedAccesspt_PT
rcaap.typearticlept_PT
relation.isAuthorOfPublication86db63d4-3f4a-4a6d-8d1c-032910263627
relation.isAuthorOfPublication3dd8fd20-b86a-4561-aa70-27503c229678
relation.isAuthorOfPublication.latestForDiscovery3dd8fd20-b86a-4561-aa70-27503c229678

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