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The Theoretical-Conceptual Model of Churning in Human Resources: The Importance of Its Operationalization
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Autores
Alexandra Chinita Pirrolas, Olga
Orientador(es)
Resumo(s)
Given the current socio-economic context in which the labor market is set in, if we were to
consider both employment opportunities in specific economic periods and the individual expectations
workers have regarding one’s working conditions, it should be a matter of one’s individual right
of choice to decide whether or not to stay or leave and change companies. The paper we present
before you took into account the phenomenon of churning as a cyclical process. Our main goal
was to understand the main causes leading to it in the context of human resources and, ultimately,
what were the consequences emerging from it. In order to carry out this analysis, we put forward a
conceptual-theoretical model of the phenomenon of churning, made possible through the analysis
of both the currently available literature and the empirical studies and conclusions stemming from
the latter. The aforementioned analysis allowed us to trace all main causes responsible for the origin
of churning and also, to understand how it could be implemented further on, in order to minimize
the costs associated with hiring new personnel and retaining qualified employees by resorting
beforehand to the implementation of strategic measures of human resources retention. By applying
the methodology based on grounded theory, this study allowed us to further contribute to the already
available, yet limited, literature and definition of this multifaceted and greatly complex subject that
is the phenomenon of churning.
Descrição
Palavras-chave
causes of churning; churning; human resources; human resources retention
Contexto Educativo
Citação
Pirrolas, O.A.C.; Correia, P.M.A.R. The Theoretical-Conceptual Model of Churning in Human Resources: The Importance of Its Operationalization. Sustainability 2021, 13, 4770. https://doi.org/ 10.3390/su13094
Editora
MDPI