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Patterns of perceptions of workplace violence in the Portuguese health care sector
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Orientador(es)
Resumo(s)
This article characterizes the problem of violence against health professionals in the workplace (VAHPITWP) in selected settings in Portugal. It addresses the questions of what types of violence are most frequent and who are the most affected health professionals.
Three methodological approaches were followed: (i) documentary studies, (ii) a questionnairebased hospital and health centre (HC) complex case study and (iii) semi-structured interviews with
stakeholders.
Of the different types of violence, all our study approaches confirm that verbal violence is the most frequent. Discrimination, not infrequent in the hospital, seems to be underestimated by the stakeholders interviewed. Violence seems much more frequent in the HC than in the hospital. In the HC, all types of violence are also most frequently directed against female health workers and, in the hospital, against male workers.
These studies allow us to conclude that violence is frequent but underreported.
Descrição
© 2003 Ferrinho et al; licensee BioMed Central Ltd. This is an Open Access article: verbatim copying and redistribution of this article are permitted in all media for any purpose, provided this notice is preserved along with the article's original URL.
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Contexto Educativo
Citação
Human Resources for Health 2003, 1:11