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Predictors of Patient Satisfaction and the Perceived Quality of Healthcare in an Emergency Department in Portugal
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Orientador(es)
Resumo(s)
The predictors of patient satisfaction in emergency medicine (EM) have been widely studied and discussed in the scientific literature; the results vary depending on the specific EM attributes, cultural aspects, researchers' preferences, and approaches. However, it is not clear whether the same predictors of patient satisfaction can contribute to a better-perceived quality of healthcare or whether patients' perceptions form a different attitude toward satisfaction and perceived quality of healthcare. The goal of this study was to identify the key predictors of patient satisfaction and perceived quality of healthcare in the framework of an emergency department (ED).
Descrição
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Contexto Educativo
Citação
Abidova, A., Silva, P. A. da, Moreira, S. (2020). Predictors of Patient Satisfaction and the Perceived Quality of Healthcare in an Emergency Department in Portugal. Western Journal of Emergency Medicine, 21(2), 391–403.
Editora
eScholarship Publishing, University of California