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Systematic literature review of adopting eHealth in pharmaceutical care during COVID-19 pandemic: recommendations for strengthening pharmacy services

dc.contributor.authorCen, Zhi Feng
dc.contributor.authorTang, Pou Kuan
dc.contributor.authorHu, Hao
dc.contributor.authorCavaco, Afonso
dc.contributor.authorZeng, Luoxin
dc.contributor.authorLei, Sut Leng
dc.contributor.authorUng, Carolina Oi Lam
dc.date.accessioned2023-08-18T14:41:04Z
dc.date.available2023-08-18T14:41:04Z
dc.date.issued2022-11
dc.date.updated2023-02-02T10:00:19Z
dc.description.abstractObjectives The study aimed to determine how eHealth was adopted in pharmaceutical care (PC), the outcome reported and the contextual factors. Design Systematic literature review in accordance with the Preferred Reporting Items for Systematic Reviews and Meta-Analyses guidelines. Data sources Literature was searched in six databases including PubMed, Scopus, Medline, Web of Science, Science Direct and China National Knowledge Infrastructure. Eligibility criteria Studies which reported the usage experiences of eHealth in any aspects of PC by pharmacists during the COVID-19 pandemic, written in English or Chinese, and published in peer-reviewed journals between December 2019 and March 2022 were included. Opinion articles, conference abstracts, correspondence, letters and editorials were excluded. Data extraction and synthesis The literature search was completed on 15 April 2022. Two researchers independently conducted the literature search and extracted the data into an Excel table informed by the logic model with the key components of goals, input, activities, output and contextual factors. Results Forty-three studies were included in this review. During the COVID-19 pandemic, hospital pharmacists, community pharmacists and specialist pharmacists in 17 countries continued to educate, consult, monitor and manage the patients and the general public via phone calls, videoconferences, mobile applications, social media, websites and/or enhanced interoperability of electronic medical records. Assuring the continuity of pharmacy care, reduced need for hospital visits, and improved work accuracy and efficiency were the benefits of eHealth mostly reported. Contextual factors affecting the adoption of eHealth were multifaceted, prompting supporting actions at the levels of government, hospital/pharmacy, pharmacists and patients. Conclusion This study revealed the wide adoption of eHealth in PC during the pandemic and the emerging evidence for its importance. Proper adoption of eHealth will help reshape the mode of pharmacy services to ensure continuity, quality and efficiency of care amid the challenges of the pandemic. PROSPERO registration number CRD42022299812.pt_PT
dc.description.sponsorshipThis research was financed by the University of Macau (SRG2021-00007-ICMS), and did not receive any specific grant from funding agencies in the public, commercial or not-for-profit sectors.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationCen ZF, Tang PK, Hu H, Cavaco A, Zeng L, Lei SL, et al. Systematic literature review of adopting eHealth in pharmaceutical care during COVID-19 pandemic: recommendations for strengthening pharmacy services. BMJ Open [Internet]. novembro de 2022;12(11):e066246. Disponível em: https://bmjopen.bmj.com/lookup/doi/10.1136/bmjopen-2022-066246pt_PT
dc.identifier.doi10.1136/bmjopen-2022-066246pt_PT
dc.identifier.issn2044-6055
dc.identifier.slugcv-prod-3132335
dc.identifier.urihttp://hdl.handle.net/10451/58926
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherBMJpt_PT
dc.relation.publisherversionhttps://bmjopen.bmj.com/content/12/11/e066246pt_PT
dc.rights.urihttp://creativecommons.org/licenses/by-nc/4.0/pt_PT
dc.titleSystematic literature review of adopting eHealth in pharmaceutical care during COVID-19 pandemic: recommendations for strengthening pharmacy servicespt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.endPagee066246pt_PT
oaire.citation.issue11pt_PT
oaire.citation.startPagee066246pt_PT
oaire.citation.titleBMJ Openpt_PT
oaire.citation.volume12pt_PT
person.familyNameHu
person.familyNameCavaco
person.familyNameUng
person.givenNameHao
person.givenNameAfonso
person.givenNameCarolina Oi Lam
person.identifier605473
person.identifier147768
person.identifier1725542
person.identifier.ciencia-idA01F-2A0F-E23A
person.identifier.orcid0000-0001-9441-106X
person.identifier.orcid0000-0001-8466-0484
person.identifier.orcid0000-0003-1915-5099
person.identifier.ridH-7813-2018
person.identifier.ridG-9298-2012
person.identifier.scopus-author-id15022483400
person.identifier.scopus-author-id55927486200
person.identifier.scopus-author-id55786677600
rcaap.cv.cienciaidA01F-2A0F-E23A | Afonso Miguel das Neves Cavaco
rcaap.rightsopenAccesspt_PT
rcaap.typearticlept_PT
relation.isAuthorOfPublication9a8e48ba-6028-4b64-9d8b-6d9249bea8ec
relation.isAuthorOfPublication3dd8fd20-b86a-4561-aa70-27503c229678
relation.isAuthorOfPublicationd952e319-8046-4153-9591-5a15cd79e4d1
relation.isAuthorOfPublication.latestForDiscovery9a8e48ba-6028-4b64-9d8b-6d9249bea8ec

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