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International student journey: a data driven quality approach

dc.contributor.authorLopes, Sílvia Costa
dc.contributor.authorLoureiro, Rui
dc.date.accessioned2021-10-27T12:18:45Z
dc.date.available2021-10-27T12:18:45Z
dc.date.issued2019-10-23
dc.date.updated2021-10-27T11:50:32Z
dc.description.abstractThe high volatile work environment for which high education aim to prepare their graduates demands a high and flexible curricula. Based on the data from the last five years for national and international students enrolled in specific subjects we are able to set up a pilot project aiming to increase the attractiveness of specific subjects and a definition of a journey for the students seeking specific subjects in the Faculty of Pharmacy of University of Lisbon. Data gathered and information drawn from it, serves as a background for the international student journey project. Based on available data and experience drawn from hosting international students including data from their previous high education, languages skills and social cultural differences, alongside time constrains linked to their length of stay the project identified relevant improvement items for the student journey. From 2013 to 2018 there was a remarkable steady increase to 492,31% accompanied by an increase of nationalities. The trend from Portuguese speaking countries is now shifted to central European countries and also Italy and Spain. Students from Bangladesh, Iraq, Syria and China are also present in the recent years. Based on the data analysis perform a pilot project is being drafted to be implemented during the next academic year that with the help of the students involved aims to improve the quality of students journey and experience and the visibility of the Faculty and Portugal. Specific activities already implemented or being implemented throughout the Faculty Campus to improve the quality of the international students’ journey includes: - Identification of staff with a better command of the English language - The website with an increase of better and greater English languages presence - Notices with office hours in Portuguese and Englishpt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.slugcv-prod-2583374
dc.identifier.urihttp://hdl.handle.net/10451/50030
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherAPQ - Associação Portuguesa para a Qualidadept_PT
dc.relation.publisherversionhttp://eoqcongress2019.apq.pt/wp-content/uploads/2019/10/EOQCongress2019_Book_of_Abstracts.pdfpt_PT
dc.subjectQuality improvementpt_PT
dc.subjectData miningpt_PT
dc.subjectHigher educationpt_PT
dc.titleInternational student journey: a data driven quality approachpt_PT
dc.typeconference object
dspace.entity.typePublication
oaire.citation.conferencePlacePortugalpt_PT
oaire.citation.endPage46pt_PT
oaire.citation.startPage45pt_PT
oaire.citation.titleEOQ Congress 2019: Rediscovering Qualitypt_PT
person.familyNameCosta Lopes
person.givenNameSílvia
person.identifier.ciencia-id8C12-C48D-5B1C
person.identifier.orcid0000-0002-3241-9178
person.identifier.ridA-2533-2017
rcaap.cv.cienciaid8C12-C48D-5B1C | Sílvia Costa Lopes
rcaap.rightsrestrictedAccesspt_PT
rcaap.typeconferenceObjectpt_PT
relation.isAuthorOfPublicationea997c44-4415-4124-8d78-ab047b9c2934
relation.isAuthorOfPublication.latestForDiscoveryea997c44-4415-4124-8d78-ab047b9c2934

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